Privacy Policy
At SnailTrail, we are dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website and purchase our skincare products.
Information We Collect
- Personal Information: When you make a purchase or create an account on our website, we collect personal information such as your name, email address, shipping address, and payment details. This information is essential for processing your orders and providing customer support.
How We Use Your Information
- Order Fulfillment: We use your personal information to process and complete your orders, including sending order confirmations and delivery updates.
- Customer Support: Your information allows us to respond to your inquiries and provide effective customer service.
- Marketing Communications: With your consent, we may send you promotional offers and updates about our products. You can opt-out of these communications at any time.
Data Sharing and Security
- Third-Party Services: We may share your information with trusted third-party service providers, such as Shopify, to facilitate payment processing and order fulfillment. These providers are required to protect your data.
- Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
Your Rights
You have the right to access, update, or delete your personal information. If you wish to exercise these rights or have any questions about our Privacy Policy, please contact us at help@snailtrail.com.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have any questions or concerns about our Privacy Policy, please reach out to us at help@snailtrail.com.
By using our website and purchasing our products, you agree to the terms outlined in this Privacy Policy. Thank you for choosing SnailTrail for your skincare needs.